The services provided by the Provider ("Services") are intended to support athletes through physical conditioning, movement coaching, posture improvement, and guidance on daily and training-related movement habits, with the aim of improving performance and reducing injury risk.
TERMS OF SERVICE
These Terms of Service ("Terms") govern the use of this website and all services provided by the service provider ("the Provider"). By using this website or booking any service, you agree to be bound by these Terms.
No Medical Services
The Provider is not a medical doctor. The Services are not a substitute for medical diagnosis, treatment, or professional healthcare, and do not involve any form of medical practice.
Users acknowledge and agree that the Services are non-medical in nature.
Medical Consultation Priority
If a user experiences any of the following, they must consult a qualified medical professional or visit a medical institution prior to using the Services:
- Pain or injury
- Numbness
- Severe discomfort
- Any other physical abnormality
The Services must not be used as a replacement for medical consultation, diagnosis, or treatment.
Professional Qualifications
The Provider holds a nationally recognized medical qualification as a licensed acupuncturist in Japan.
However, no medical treatment or medical procedures are provided within the Services, particularly for international or online sessions. The Services are provided strictly in the capacity of a conditioning and movement coaching professional.
No Guarantee of Results & Provider's Duty of Care
The effects and outcomes of the Services may vary depending on individual conditions, circumstances, and compliance.
What We Don't Guarantee:
- Specific results
- Recovery outcomes
- Performance improvements
What We Do Promise:
- Best reasonable efforts
- Professional manner
- Sincere and appropriate service
User Responsibility
Users agree to use the Services at their own discretion and responsibility.
Except in cases of willful misconduct or gross negligence, the Provider shall not be liable for any physical, mental, or other damages arising from the use of the Services.
Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of Japan.
Consent for Minors
Minors under the age of 18 (the “Minor”) may use the Services only with the prior consent of a parent or legal guardian (the “Guardian”). By allowing a Minor to use the Services, the Guardian acknowledges that they have read, understood, and agreed to all Terms of Service on behalf of the Minor.
Guardian Responsibilities
The Guardian agrees and accepts responsibility for the following:
- Assessing the Minor’s health condition, medical history, and any existing injuries before using the Services.
- Understanding and agreeing that the Services do not constitute medical treatment or healthcare services.
- Providing appropriate supervision and ensuring that the Minor complies with these Terms.
Additional Terms for Online Sessions
When a Minor participates in online sessions, the Guardian acknowledges and agrees that:
- Online instruction involves different limitations and risks compared to in-person sessions.
- The Guardian may be required to be present or provide supervision to ensure a safe training environment.
Cancellation Policy
This Cancellation Policy applies to online sessions, in-person sessions in Japan, and overseas in-person sessions. Please review the following carefully before making a reservation.
1. Online Sessions
| Timing | Fee / Rule |
|---|---|
| Up to 3 days before | 50% cancellation fee |
| Within 24 hours | 100% cancellation fee |
| Rescheduling | Allowed up to 3 days before (1st time free). 2nd time onward: 50% fee. |
2. In-Person Sessions in Japan
| Timing | Fee / Rule |
|---|---|
| Up to 7 days before | 50% cancellation fee |
| Within 3 days | 100% cancellation fee |
| Rescheduling | Allowed up to 7 days before (1st time free). 2nd time onward: 100% fee. |
3. Overseas In-Person Sessions
| Timing | Fee / Rule |
|---|---|
| Up to 14 days before | 50% cancellation fee |
| Within 7 days | 100% cancellation fee |
| Rescheduling | Allowed up to 14 days before (1st time free). 2nd time onward: 100% fee. |
General Conditions & Refunds
- No-shows: Charged 100% of the session fee.
- Interrupted sessions: No refunds for sessions ended after starting.
- Technical issues: No refunds for client-side connection problems.
- Refund Calculation: Refunded amount = (Paid Amount) - (Cancellation Fee) - (Processing Fees).
Exceptions
In the event that a session cannot be conducted due to natural disasters, major transportation disruptions, or circumstances attributable to the Provider, the client will be offered either rescheduling or a full refund.