Legal

TERMS OF SERVICE

Last updated: January 2025
7 Articles

These Terms of Service ("Terms") govern the use of this website and all services provided by the service provider ("the Provider"). By using this website or booking any service, you agree to be bound by these Terms.

01

Scope of Services

The services provided by the Provider ("Services") are intended to support athletes through physical conditioning, movement coaching, posture improvement, and guidance on daily and training-related movement habits, with the aim of improving performance and reducing injury risk.

Important: The Services do not constitute medical treatment, medical diagnosis, or healthcare services of any kind.
02

No Medical Services

The Provider is not a medical doctor. The Services are not a substitute for medical diagnosis, treatment, or professional healthcare, and do not involve any form of medical practice.

Users acknowledge and agree that the Services are non-medical in nature.

03

Medical Consultation Priority

If a user experiences any of the following, they must consult a qualified medical professional or visit a medical institution prior to using the Services:

  • Pain or injury
  • Numbness
  • Severe discomfort
  • Any other physical abnormality

The Services must not be used as a replacement for medical consultation, diagnosis, or treatment.

04

Professional Qualifications

The Provider holds a nationally recognized medical qualification as a licensed acupuncturist in Japan.

However, no medical treatment or medical procedures are provided within the Services, particularly for international or online sessions. The Services are provided strictly in the capacity of a conditioning and movement coaching professional.

05

No Guarantee of Results & Provider's Duty of Care

The effects and outcomes of the Services may vary depending on individual conditions, circumstances, and compliance.

What We Don't Guarantee:

  • Specific results
  • Recovery outcomes
  • Performance improvements

What We Do Promise:

  • Best reasonable efforts
  • Professional manner
  • Sincere and appropriate service
06

User Responsibility

Users agree to use the Services at their own discretion and responsibility.

Except in cases of willful misconduct or gross negligence, the Provider shall not be liable for any physical, mental, or other damages arising from the use of the Services.

07

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Japan.

08

Consent for Minors

Minors under the age of 18 (the “Minor”) may use the Services only with the prior consent of a parent or legal guardian (the “Guardian”). By allowing a Minor to use the Services, the Guardian acknowledges that they have read, understood, and agreed to all Terms of Service on behalf of the Minor.

Guardian Responsibilities

The Guardian agrees and accepts responsibility for the following:

  • Assessing the Minor’s health condition, medical history, and any existing injuries before using the Services.
  • Understanding and agreeing that the Services do not constitute medical treatment or healthcare services.
  • Providing appropriate supervision and ensuring that the Minor complies with these Terms.
Disclaimer for Minors: The Provider shall not be responsible for any matters related to a Minor’s use of the Services beyond the scope defined in these Terms. Except in cases of willful misconduct or gross negligence, the Provider shall not be liable for any physical, mental, or other damages arising from a Minor’s participation in the Services.

Additional Terms for Online Sessions

When a Minor participates in online sessions, the Guardian acknowledges and agrees that:

  • Online instruction involves different limitations and risks compared to in-person sessions.
  • The Guardian may be required to be present or provide supervision to ensure a safe training environment.
09

Cancellation Policy

This Cancellation Policy applies to online sessions, in-person sessions in Japan, and overseas in-person sessions. Please review the following carefully before making a reservation.

1. Online Sessions

Timing Fee / Rule
Up to 3 days before 50% cancellation fee
Within 24 hours 100% cancellation fee
Rescheduling Allowed up to 3 days before (1st time free).
2nd time onward: 50% fee.

2. In-Person Sessions in Japan

Timing Fee / Rule
Up to 7 days before 50% cancellation fee
Within 3 days 100% cancellation fee
Rescheduling Allowed up to 7 days before (1st time free).
2nd time onward: 100% fee.

3. Overseas In-Person Sessions

Timing Fee / Rule
Up to 14 days before 50% cancellation fee
Within 7 days 100% cancellation fee
Rescheduling Allowed up to 14 days before (1st time free).
2nd time onward: 100% fee.

General Conditions & Refunds

  • No-shows: Charged 100% of the session fee.
  • Interrupted sessions: No refunds for sessions ended after starting.
  • Technical issues: No refunds for client-side connection problems.
  • Refund Calculation: Refunded amount = (Paid Amount) - (Cancellation Fee) - (Processing Fees).

Exceptions

In the event that a session cannot be conducted due to natural disasters, major transportation disruptions, or circumstances attributable to the Provider, the client will be offered either rescheduling or a full refund.